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Project Name
Reducing neurology specialist outpatient long waits from 484 to 16: a how to guide to service redesign
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HHS:
Gold Coast HHS
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Initiative:
Service Improvement
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Presented by:
Ashlea Walker and
Christopher Watson
Engagement with multiple streams led to introduction of alternate models of care including nurse-led phone screening clinics, advanced allied health practitioner, after hour consultant clinics.
Project used redesign project methodology and has led to significant improvements in long wait volumes.
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